When I first got my start as a corrections officer, things were certainly different back then. I remember their being perhaps two inmates per cell, and many times the yard was so empty that my team actually outnumbers those inmates. Today it is a completely different story, as inmates are packed in those same cells like sardines, and at any time during the day there could be several thousand inmates in the yard compared to a few dozen officers. This means that we have to take precautions to not only ensure we are safe, but so are staff, other inmates, and guests to our prison.
When our staff was introduced to the team at Securus Technologies, we knew we needed to take advantage of their amazing technology. Up until this year, if we wanted to listen to the inmates on the jail phones, we had to station officers in a call center instead of utilizing their services down on the grounds. The LBS software will now scan every second of the calls that the inmates make, so we have our full complement of officers back on the front lines. Securus Technologies already has this same call monitor in 2,559 jails around the country, and those facilities have been able to take back control instead of the inmates being able to run the asylum.
Incidents of violence in our jail have taken a serious down turn in the last year, all thanks to the monitoring system picking up issues before they have a chance to transpire. If an inmate has plans to attack a rival gang member from order on the street during a call, we take actions. When inmates are discussing how their family can sneak drugs into our jail at visiting time, we can confiscate the contraband before it gets in the hands of the inmates.